Infrastructure Engineer

Infrastructure Engineer

IT
KZN

An experienced Infrastructure Engineer is required for our Durban based mulitnational client.
 
The ideal candidate will:
 
  • Participate in 7 day support schedules and rotas.
  • Be a single point of contact (SPOC) for incident and service request resolution.
  • Provide support for maintenance, support and development of secure, reliable, and efficient network, security and voice infrastructure that provides platform for the company’s services.
  • Provide operational support for the company’s clients, resolving incidents, managing service requests and actively monitoring infrastructure services  
  • Perform maintenance and system upgrades for company network, security, systems and voice infrastructure.
  • Configuration of network, security and voice equipment and systems
  • Work within established configuration and change management policies to ensure success of network changes.
  • Assist in the installation of equipment, and provisioning of new services, as required.
  • Participate in departmental meetings, training sessions and company activities as required.
  • Use appropriate configurations, tools and follow relevant procedures to assure the security of the network.
  • Work closely with broader team to provide support for core and customer engineering projects.
  • Proactively highlight and escalate any observed vulnerabilities within the company’s infrastructure.
  • Assist in the monitoring of infrastructure resource utilisation, trending, and capacity planning.
  • Be willing to carry out or assist with such tasks as may be required in order to achieve deliverables, or as reasonably requested by
 
Essential Requirements
  • 2+ years of hands-on experience in an IT environment
  • Knowledge and experience of physical network, systems, security or voice infrastructure
  • Understanding of basic networking concepts
  • Experience in a customer-facing role, providing support for IT services
  • Technical knowledge and experience working with Cisco network platforms
  • Knowledge and experience of physical network infrastructure
  • Knowledge / experience of voice configurations an advantage
  • Knowledge / experience of firewall configurations an advantage
  • Knowledge / experience of Linux systems administration an advantage
 
Apply below.