IT Systems and Support Administrator – Durban

IT Systems and Support Administrator

Job requirements:

Serving as the first point of contact for IT support within the organization
Installing, configuring, and maintaining software and hardware components of computer and network systems (wired and wireless)
Diagnosing and troubleshooting software and hardware issues
Repairing and replacing damaged computer and network components
Supporting people whenever they encounter challenges with computers and network devices (remote and onsite) – remote will include users in UK and Spain.
Maintaining and updating technical documentation regularly
Testing new hardware and software before full-scale installation
Administering data and network security for departments including system firewalls, antivirus, group policy and email security
Providing training to fellow employees about network security and the best computer usage practices
Providing training to fellow employees on how to use the provided software and hardware.
Creating, analyzing, reporting, converting, and transferring data through systems using application software
Additional requirements may come up from time of starting and you need to be adaptable and willing to learn.

OS and Software packages used (knowledge/experience preferrable/advantageous):

Qualifications and Skills:

Required: CompTIA A+, Network+, Server+ and Security+ (or equivalent). Non-negotiable

Preferred: SQL view/query writing knowledge

Advantageous: Powe BI and Microsoft Dynamics GP knowledge